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It is part of the KSL Resort's Mission Statement that at all of the resorts of KSL Resorts, we strive to create "Customers for Life." One of the ways that we work towards this goal is by respecting your privacy as you explore the unique websites of our resorts, in addition to KSLResorts.com. This Privacy Statement applies to information collected by KSL Resorts and our resorts (collectively, "we" or "KSL Resorts") whether online through KSLResorts.com and the websites of our resorts (the "KSL Websites"), in person when you provide information to our resorts, or from third parties to whom you have provided information. The purpose of this Privacy Statement is to inform you about the types of information we gather about you when you visit the KSL Websites or our resorts, information we may receive from third parties or affiliates, how we may use that information, whether we disclose that information to anyone and the choices you have regarding of our use, and your ability to correct, the information. This policy does not apply to other websites which are linked to any of the KSL Websites. Please also be aware that our promotional partners, advertisers, sponsors, tenants and concessionaires accessible through the KSL Websites or at our resorts and websites owned or controlled by independent third party owners of hotel, resort, or residence properties that may have the ability to book reservations through KSL Resorts, or websites not controlled or authorized by KSL Resorts may have their own privacy and data collection policies and practices. We are not responsible for any actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing personally identifiable information to them. How We Collect and Use Information "Cookies" are small files that are stored on your machine and may be used to store your personal information. For example, we use "cookies" to (i) customize content specific to your interests, (ii) ensure that you do not see the same advertisement repeatedly and (iii) store your password so you do not have to re-enter it each time you use the KSL Websites. A "pixel tag" is a clear (transparent) image placed on a web page to collect information about the page view. KSL Resorts uses pixel tags to aggregate web traffic information, such as the number of unique visitors, the top paths through the site, entry pages and exit pages. KSL Resorts does not use pixel tags to collect any personal information such as your name, age, phone number, address or e-mail address from visitors and we do not maintain a database of individual browsing profiles. KSL Resorts may collect information about you so that we can provide an experience that is responsive to our guests' and visitors' needs. We may collect information as part of: (i) fulfilling reservation or information requests, (ii) purchasing products or services, (iii) registering for program membership, (iv) engaging in various activities at our resorts, (iv) submitting a job application, or (v) responding to communications from us (e.g., surveys, promotional offers, contests or sweepstakes, or reservation confirmations). We endeavor to collect information only with your knowledge or (based upon this privacy statement) your expectation and with your permission if necessary. The types of personally identifiable information we collect may include your name, email addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information such as room preferences, leisure activities, names and ages of children, and other information either desirable to provide quality services to our guests and visitors or necessary to fulfill special requests (e.g., health conditions that require special room accommodations). We may also collect information about you, such as your use of our KSL Websites, travel habits, communication preferences, and aggregated data relative to your stays. We will use the information we collect from you to fulfill reservations that you have made with us and to provide goods or services which you have requested or purchased from us. We may also use your personal information to send you a pre-arrival message summarizing your confirmation details and providing other information about the area and the hotel, notify you about news, special offers and promotions, and send you copies of your hotel bills when you request them. KSL Resorts may also use third party service providers to send and distribute e-mail and to perform other marketing and product support functions. You can opt-out of receiving e-mails from KSL Resorts at any time by selecting the opt-out link included in the e-mail or by sending an email to webmaster@kslresorts.com with “UNSUBSCRIBE” in the subject line Sharing Personal Information Collected on our Websites We rely on service providers to help us deliver products and services, such as offering products and services, providing services in connection with our websites including airline and rental car packages, communicating news and delivering promotional materials via email and direct mail, processing credit card transactions, and administering sweepstakes and surveys. During the course of our business we may also share aggregated demographic and statistical information that is not personally identifiable. KSL Resorts may also disclose an individual's personal information to: • a company or individual employed by KSL Resorts to perform functions on its behalf, such as but not limited to research or data processing. • another company or individual for the development, enhancement, marketing or provision of any of KSL Resorts's products and services. • an agent used by KSL Resorts to evaluate the individual's creditworthiness or to collect the individual's account. • a credit reporting agency. • in situations where sharing or disclosing your information is required in order to offer you products or services you desire (e.g., a vacation package). • a public authority or agent of a public authority, if in the reasonable judgment of KSL Resorts, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information. • another entity as part of a merger, a sale of assets or all or part of a business, or any other corporate change or re-organization. • a third party or parties, where the individual consents to such disclosure or disclosure is required or permitted by law. How we Store Your Information Third Party Links Minors CONTACT US by e-mail: privacypolicy@kslresorts.com by fax: 760.564.8090 by writing to us at: KSL Resorts Special Notification for California Residents Policy Changes © 2011 KSL Resorts. All Rights Reserved |
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Montelucia Resort & Spa
4949 E. Lincoln Drive
Scottsdale, AZ 85253
Call 888 627 3010

4949 E. Lincoln Dr. Scottsdale, AZ 85253 | Phone: 480-627-3200 | Reservations: 888-627-3010